/Workflow guide

FOR RECRUITING + STAFFING AGENCIES

Scope the work,
keep the judgment.

Before you automate anything, make one repeatable administrative workflow easy to explain. This short guide helps you map the steps, systems, and moments where a person should stay in control.

Start the scoping conversation
RUNGBIRD / GUIDE 01 Scope first

A useful scope names

Ordered steps Systems + handoffs Human decisions

No passwords, API keys, or access tokens are needed for this conversation.

ONE BOUNDED WORKFLOWPEOPLE-FIRST ADMIN
01 / START SMALL

Choose one rhythm your team repeats.

Pick a workflow with a recognizable beginning and end: candidate intake to a recruiter review, an approved record update, or interview coordination. The goal is not to map every process in the agency. It is to make one useful handoff specific enough to discuss.

02 / ORDER THE WORK

Write the workflow in the order it happens.

Use plain language. A teammate should be able to read the list and know what happens first, what happens next, and what counts as done.

  1. 01

    Start with the trigger

    Name what starts the work: a new candidate, a client request, an inbound form, or another repeatable event.

  2. 02

    Describe the preparation

    Write down the fields to collect, the summary to prepare, and the exact handoff the next person needs.

  3. 03

    Mark the human decision

    Call out where a recruiter must review, approve, reject, or choose what happens next before the process continues.

  4. 04

    Name the next handoff

    End with the destination, owner, and completion signal so the workflow has a clear boundary.

03 / NAME THE SYSTEMS

Make the boundaries visible.

List the systems involved and what each one is responsible for. You are describing a scope, not granting access or assuming that any connection is already live.

Source

Where work arrives

For example: an application form, inbox, or referral channel.

System of record

Where the record lives

For example: your ATS or CRM, with the fields that matter.

Coordination

Where people coordinate

For example: a calendar or team handoff used after approval.

Important boundary: live access depends on confirming appropriate account access, supported systems, and actual integration limits first. Until those checks happen, the workflow is illustrative and not connected.

04 / KEEP PEOPLE IN CONTROL

Mark every decision that needs a human.

The best scope makes review explicit. Add a person, role, or approval status wherever judgment changes what happens next.

01 / HUMAN REVIEW

Review the summary

A recruiter checks the prepared résumé summary and decides whether it is useful.

02 / HUMAN REVIEW

Approve the record update

A recruiter confirms the agreed candidate update before it is prepared for the ATS or CRM.

03 / HUMAN REVIEW

Choose the next step

A person confirms whether to schedule, ask a follow-up, or stop the workflow.

A SIMPLE SAFETY RULE

Share the process, not the credentials.

Do not submit passwords, API keys, access tokens, or other secrets while preparing a scope. Rungbird can start with the workflow description, systems involved, and human review points. Appropriate access is discussed only after supported systems and integration limits are confirmed.

READY TO MAKE IT SPECIFIC?

Bring one repeating handoff.

The existing Rungbird scoping journey starts with the process. It does not collect credentials, and it does not make a live connection by itself.

Talk through a workflow